Firepoint Services Ltd


Last updated: (10th May 2018)



Firepoint Services Ltd are committed to protecting and respecting your privacy. Through both enquiries via our website or verbal and written information obtained from you by Firepoint Services and our staff, we are responsible for proper management of any personal information you give to us. 

A full copy of our data protection policy and privacy notice is available to view on our website or a copy can be sent as a result of a direct written request from yourself. The policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed lawfully by us and stored /used accordingly and only for the purposes of our business with you. 

Firepoint Services Ltd DOES NOT pass on any of your personal information to any third parties for marketing or research purposes. 

We would urge you to read the policy fully to understand our views and practices regarding your personal data and how we will treat it. By contacting us via our web site, by telephone or completing documentation such as service agreements or service sheets, you are accepting and consenting to the practices described in this policy. For the purposes of the General Data Protection Regulations 2018, the data controller is Firepoint Services Ltd, The Stables, Willowbridge Cottage, Choppington, Northumberland, NE62 5TD. 

Whilst we don’t currently use email as a form of direct marketing of our services to our clients, previously we have placed promotional flyers in the post outlining some of our other services that may be of interest to you. As per the requirements of the GDPR 2018, going forward, if you would like to receive any information on other services that we provide could you please give your consent in writing or by email to . 

If you would like to change any of your preferences relating to the way in which we may use or store your information for either direct marketing or the processing of maintenance/financial records, then please contact us by: Email: for the attention of the Data Protection and Compliance Manager. 

Information we may hold about you will include : 

Your name, address and preferred contact details. 

Updates to your personal details as above (If provided) 

Payment arrangements including method of payment ** at no point will the organisation or its employees store card details when you pay by card. 

How the information is stored and destroyed

All personal data is stored on our IT systems which are password protected. In addition paper based personal information is kept securely and destroyed securely by a licensed waste contractor. 

All bank payment details for our suppliers are password and ID number protected with limited staff access. 

If you have any queries regarding our data protection policy then please contact us on 0191 251 2233 or email to